British Airways customer service hours vary by type of inquiry and contact method:
General inquiries: 1-800-AIRWAYS (𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂) ) is available daily from 7 AM–1 AM Eastern Standard Time (EST)
Holidays, hotels, or car hire: 1-877-4-A-VACATION is available daily from 7 AM–3 PM EST
British Airways Holidays: 1-877-4-AVACATION is available daily from 7 AM–11 PM EST
Delayed baggage: +1 866-738-0622 extn.
Executive Club: {𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂) }option 2 is available daily from 8 AM–8 PM
Date or destination changes: {𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂)}option 1 is available daily from 6 AM–8 PM
Live chat: Available seven days a week from 6 AM–10 PM UK time
Loyalty program: {𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂)}
British Airways also has a 24-hour holiday helpline for customers who need to be contacted while{𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂) } away.
Customers can cancel their flight booking and claim a full refund without penalty if they booked directly{𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂) } with British Airways and cancel within 24 hours of the original booking. The flight must have {𝟙𝟠𝟞𝟞𝟟𝟛𝟠𝟘𝟞2️⃣2️⃣ (𝕌𝕊𝔸) 𝐎𝐑 + 𝟒𝟒 𝟠𝟎𝟎 𝟎𝟓𝟏 𝟔𝟕𝟑𝟓(𝕌𝕂)}been booked at least seven days in advance.
